Collect. Triage. Act.
The feedback inbox PMs actually use. Capture user feedback, triage it, and turn it into action — without endless follow-ups or noisy tools.
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Capture feedback effortlessly
Record screens & annotate
Highlight exactly what users mean with screen recordings and annotations.
Take screenshots or mark elements
Make every suggestion crystal clear with visual context.
Automatic context capture
URL, browser, OS, device, console logs, and network requests — all captured automatically.
Triage and prioritize instantly
Assign priorities as feedback comes in
Quickly triage and categorize feedback so nothing important slips through.
Merge duplicates and add internal notes
Keep your feedback inbox clean and add context for your team.
Send only important items to your tools
Push to Linear, Jira, or Asana — reduce noise and focus your team on what matters.
Feedback Inbox
Checkout button not responding
2 hours ago
Would love dark mode support
5 hours ago
Typo on pricing page
1 day ago
Request feedback directly from users
Generate unique capture links
Send customers a link to submit detailed feedback from anywhere.
Collect detailed, actionable reports
Get everything you need to act — no follow-ups required.
Annotate directly on your website
Users can highlight exactly what they mean — never lose context.
PM generates capture link
userloop.run/feedback/abc123
User submits feedback
Screenshot + annotation + context
Arrives in your inbox
Ready to triage and act
Works seamlessly with the tools you already use
Send feedback to the tools your team loves — or act on it entirely inside Userloop.
Make feedback actionable in seconds
Keep technical and non-technical feedback in one actionable place.
"Add to cart"
"Checkout"
Auto-history
Shows exact steps leading to the issue — no more "it just broke" without context.
Summary
User unable to complete checkout due to cart API failure.
Root Cause
A request to /api/products returned a 500 error with invalid product id
Auto-summary
Generates quick insights for fast prioritization — understand issues at a glance.
Get started today
Works on any website. Easy setup. Unlimited feedback. Unlimited integrations.
7 day free trial — no credit card required