Documentation
Learn how to capture, triage, and act on product feedback with Userloop.
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Welcome to Userloop's documentation. Here you'll find everything you need to start collecting and managing product feedback from your users.
What is Userloop?
Userloop is a feedback management platform designed for product teams. It helps you:
- Capture feedback from multiple sources in one place
- Triage and organize feedback with AI-powered summaries
- Connect feedback to action by creating tickets in your issue tracker
Getting Started
New to Userloop? Start with these guides:
- Installation - Add the Userloop widget to your app
- Quick Start - Collect your first piece of feedback
- Configuration - Customize the widget for your needs
Core Concepts
Feedback Inbox
Your feedback inbox is the central hub for all user feedback. Every piece of feedback submitted through the widget, email, or integrations lands here for review.
Projects
Projects help you organize feedback by product area, feature, or team. Each project has its own feedback inbox and settings.
Integrations
Connect Userloop to your existing tools:
- Linear - Create issues directly from feedback
- Jira - Sync feedback to your Jira projects
- Slack - Get notified when new feedback arrives
Need Help?
- Check our guides for step-by-step instructions
- Contact support at support@userloop.run